What Is a Charge Off & How To Deal With It (2024)

A charge-off is an unpaid debt that a bank or lender writes off as a loss, because it no longer expects to be able to collect the money. The creditor may sell the debt to a collections agency, and you will still owe the money. If there is a charge-off in your credit history, that can have a negative impact on your credit score. and affect your chances of being approved for other types of credit.

There are different ways to handle charge-offs based on your financial goals. If you want to know more about charge-offs and how to handle them, here’s a quick guide that can help.

How a charge-off works

A charge-off is a debt that a lender has deemed uncollectible and has written off as a loss. Generally speaking, a charge-off appears on your credit when you have been late on your debt for an extended period of time. For credit cards and other revolving credit accounts, the period of time is 180 days past the due date. Installment loans are charged off within four months, or 120 days past the due date.

A charge-off can have a negative impact on your credit score and could stay on your credit report for up to seven years.

What happens with charged-off debt?

Keep in mind that a charge-off doesn’t mean that you are still not responsible for a debt. In fact, you’re still responsible for paying off charged-off accounts unless you have settled them with the creditor, or discharged them through bankruptcy.

Each state has a statute of limitation that dictates how long a creditor can sue you for a debt. The statute of limitation ranges from three to 15 years, depending on your state and the type of debt. Again, you will still owe this debt, but you should not be able to get sued in court. If someone does sue you, you’ll want to show up and use the statute of limitations as a defense.

Debt Collectors

Even if the original creditor decides not to sue you for a debt, they can attempt to collect it or sell it to a third party, like a debt collection agency. Debt collectors will typically pay pennies on the dollar for these charged-off accounts. If they can get you to pay, they’ll make a profit.

In some cases, these debt collectors can engage in aggressive practices like sending you letters, making incessant phone calls or even attempting to get a judgment in order to garnish your wages.

If you are feeling threatened or harassed by a debt collector, check to make sure that they are following the laws laid out in the Fair Debt Collection Practices Act (FDCPA). For example, debt collectors cannot call you before 8am or after 9pm. However, you should still pay off the debt as soon as you can.

How does a charge-off affect your credit report?

It’s important to know what could happen to your credit if you don’t pay the money you owe on a charged-off account. If you don’t pay the original creditor before the debt is charged-off, your debt can be sold to a debt collector, which means it could appear twice on your credit report.

A charge-off can lower your credit score by 50 to 150 points and can also look very bad on your credit report. It signals to potential lenders that you could skip out on your debt obligations for extended periods of time. It also shows that you may never pay debt off if the charge-off remains unpaid.

Even if you pay the charged-off debt, it won’t be removed from your credit report. Instead, it will be marked as a paid-off charge. Paying it off may improve your credit score. You can only get a charge-off removed from your credit report if it was put there in error. However, it will automatically fall off your report seven years after the first date the account is reported as delinquent.

What to do if you have a charge-off

If you discover a charged-off account on your credit report, here are the steps to handle it:

Validate the debt

Contact the original creditor and ask them to verify the debt. If the account has been handed over to a debt collection agency, ask them to show proof of the original debt. Ensure all of the information is accurate such as the amount owed, account number, dates and personal information tied to the account.

Dispute any inaccurate information

Inform the original creditor or debt collector of any information that isn’t correct. Federal law allows you to initiate a dispute with the credit bureaus’ reporting information you believe to be inaccurate.

Be ready to hand over supporting documentation that backs your claim regarding the erroneous information. This might include original invoices, account statements or contracts.

Pay off or settle the debt

If the charge-off account shows a balance, you should try to pay it off or see if the creditor will settle the account for a lower amount than what you owe. In some cases, you may be able to negotiate pay for delete. Pay for delete means that the creditor will remove the debt from your credit report once you pay it off.

If you get the creditor to agree to pay for delete, make sure you get the details in writing so that the company abides by the arrangement and actually removes the item. Understand that creditors are under no obligation to grant these types of requests and, in fact, are not doing it as much because it’s technically unlawful to remove accurate information from your credit report.

If you can afford to, paying off debt is better for your credit. Fully paying the delinquent account looks better on your credit report than settling it for a lesser amount than what is owed. If you can’t pay the full amount, settling the account for less is better than letting it remain unpaid.

Tips to avoid charge-offs

The best way to avoid charge-offs is to pay your debts on time and as agreed. Creating a budget and putting your bills on autopay can be a great way to keep your bills current. If you can’t afford to pay your debts right away, contact your bank or creditor and ask if you can come up with a payment plan or ask for a lower interest rate. Your bank might be willing to work with you if you’re operating in good faith and trying to pay what you owe.

You can check your credit report for free at www.freeannualcreditreport.com. You can request your credit report from all three credit bureaus once a year through this website.

Finally, consider a credit monitoring service that alerts you of new activity and changes on your credit report. Many major credit cards offer this service at no additional charge. Each of the three credit bureaus, Equifax, Experian and TransUnion, also offer credit monitoring products with add-ons that protect your identity and scrub your personal information from public “people search” sites.

Address the problem right away

If you ever discover a charge-off on your credit report, you should take steps to address it right away. This may include verifying or disputing the account. Paying it won’t remove it from your credit report, but may still improve your credit score. After seven years, the charge-off will no longer show up on your account.

Frequently asked questions (FAQs)

How do I remove charge-offs from my credit?

If the information is not accurate, you may dispute it with all three credit bureaus to have it removed. If the charge-off information is correct, you should pay it so that it’s updated as a paid account. It will still show up as a charge-off, but a paid charge-off. Another option is to negotiate a pay-for-delete arrangement or pay it and wait the rest of the seven years until it no longer shows up on your credit report.

Is a charge-off worse than a collection?

A charge-off can impact your credit more than a collection because you can have negative information on your report from both the original creditor and the debt collector that buys the debt, which can lead to you having both a charge-off and a collection on your credit report.

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What Is a Charge Off & How To Deal With It (2024)

FAQs

What Is a Charge Off & How To Deal With It? ›

Highlights: A charge-off means a lender or creditor has written the account off as a loss, and the account is closed to future charges. It may be sold to a debt buyer or transferred to a collection agency. You are still legally obligated to pay the debt.

How to rebuild credit after charge-offs? ›

8 Steps to Rebuild Your Credit
  1. Review Your Credit Reports. ...
  2. Pay Bills on Time. ...
  3. Lower Your Credit Utilization Ratio. ...
  4. Get Help With Debt. ...
  5. Become an Authorized User. ...
  6. Get a Cosigner. ...
  7. Only Apply for Credit You Need. ...
  8. Consider a Secured Card.
Nov 2, 2023

What do you say when you dispute a charge-off? ›

You can send them a “dispute” letter that outlines who you are, what information you would like to have removed, and why the information in question is incorrect.

What is the explanation for charge-off? ›

A charge-off is essentially an accounting term that indicates the creditor doesn't think they'll be paid back the debt. Even though the creditor has written the debt off and has stopped attempting to collect the debt themselves, they may sell the debt to a collections agency, which may attempt to collect the debt.

How should I handle a charge-off? ›

What Do I Do When My Account Is Charged-Off?
  1. Find a way to resolve the debt with the original creditor or collection agency.
  2. Enroll in a Debt Management Plan.
  3. Attempt a debt settlement for less than the amount due.
  4. Do nothing and wait seven years for the account to be removed from your credit report.

How to remove a charge-off from your credit report without paying? ›

You may have to request and argue your case to have it removed. Otherwise, it will remain on your report as a “paid,” “closed,” or “settled” charge-off. You may also ask your creditor to “re-age” your debt. This will make it look as though you paid off the debt earlier than you did.

Does credit score go up after charge-off? ›

Even if you pay off late fees or other charges, the credit report will label it as a 'paid charge off,' offering minimal benefits regarding credit score improvement.

How to get out of collections without paying? ›

You cannot remove collections from your credit report without paying if the information is accurate, but a collection account will fall off your credit report after 7 years whether you pay the balance or not.

Should I pay a charge-off in full or settle? ›

A paid-in-full status is better for your credit report than a settled status. Future lenders prefer to see that you've paid what you owe in full rather than settling for less. Avoids tax consequences. The IRS may consider forgiven debt as income, and you may have to pay taxes on it.

What are the rules of charge-off? ›

A debt is charged off when the creditor determines it is unlikely to be paid back. In general, creditors are required to charge off a bad debt after it has been delinquent for 180 days. Once charged off, the debt is reported as a loss on the creditor's financial statements.

How serious is a charge-off? ›

A charge-off can lower your credit score by 50 to 150 points and can also look very bad on your credit report. It signals to potential lenders that you could skip out on your debt obligations for extended periods of time. It also shows that you may never pay debt off if the charge-off remains unpaid.

Should I avoid a charge-off? ›

As much as possible, it's best to avoid having an account charge-off as bad debt altogether. A few ways to stay in good standing with your creditor include the following. Working out a payment plan. Many creditors would rather work with you on a manageable payment plan than not receive payment on the debt at all.

How to negotiate a pay for delete? ›

Negotiating a pay for delete settlement agreement begins with a call or a letter to a collection agency. In your call or letter, you offer to settle a debt (or pay a debt in full) if the debt collector will agree to ask the credit bureau(s) to remove the negative item from your credit report(s).

What is the best letter to remove a charge-off? ›

Dear [insert collector's name] [or Collection Manager], I am writing in reference to a debt claimed under the account number listed above. I wish to settle this debt in full without prejudice, in return for removal of its “charge-off” status with any credit reporting agencies that you have reported to.

Can charge-offs be removed? ›

That company usually has about 30 days to prove the details or the dispute can be settled in your favor and the charge-off can be removed from your credit report. You can file a dispute yourself, but many consumers choose to get professional help with the process.

Can you buy a house with a charge-off? ›

Most lenders want a borrower to have a DTI below 43%. With exceptions, your lender may require you to pay off any collections and charge-offs on your credit report. Even if your DTI is within a healthy range, the loan officer may indicate collection items are delaying loan approval.

How long does it take to rebuild credit after debt settlement? ›

There is a high probability that you will be affected for a couple of months or even years after settling your debts. However, a debt settlement does not mean that your life needs to stop. You can begin rebuilding your credit score little by little. Your credit score will usually take between 6-24 months to improve.

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